Documentation
LiteKeep docs
How your account, servers, balance and crypto deposits work, with the exact rules and the names of the buttons you’ll press. For background and comparisons, read the guides; for hands-on server work, the tutorials.
New here? From sign-up to SSH
Five short pages take you from an empty account to a server you are logged in to. Each page starts with the short answer, walks through the screens with the names of the buttons you’ll press, then covers what can go wrong and how to fix it.
Quick answers
- What do I need to sign up?
- An email address, a password and your country. No name, phone number or ID. Create an account.
- What is the smallest deposit?
- $20, in any coin we accept. A first deposit gets bonus credit automatically, up to 100% extra. Deposit bonus.
- How fast is a server ready?
- Usually within 15 minutes, and billing starts only once it is. Deploy your first server.
- Does a stopped server still cost money?
- Yes, because its address and disk stay reserved. Deleting it stops billing. When a server bills.
- Can a month cost more than the monthly price?
- No. Hourly charges stop at the plan’s monthly price each calendar month. Hourly billing and the cap.
- I sent crypto on the wrong network. Now what?
- Don’t send again. Open a ticket with the transaction ID and a person checks it. Mistaken payments.
Getting started
From a new account to a running server you can log in to.
Servers
Power, images, addresses and deleting a server.
Billing
Your balance, hourly billing, Keep plans, bonuses, receipts and VAT.
Crypto payments
Coins, networks, confirmations and payments that went wrong.
Account and security
Two-factor, SSH keys, email, password and signed-in devices.
Support
Reaching a person, and how fast they answer.
Didn’t find it?
A person sends the first reply within 20 minutes, around the clock.